Sales & Marketing

Browse through our extensive list of free Sales & Marketing white papers, downloads and podcasts to find the titles that best match your skills; topics include Customer Relationship Management (CRM), call center management, advertising and public relations. Simply complete the application form and submit it. All are absolutely free to professionals who qualify.

Sales Performance Management: Maximize Profits with Comprehensive Sales Processes Discover why the key to a productive sales force is..	Customer Relationship Management: Secrets to CRM Success Learn how Microsoft Customer Relationship Management (CRM) can help you develop..
Get Closer to Your Best Customers: A Shift in Customer Strategies in Time of Crisis Learn what companies can do in economic downturns to..	Turning Leads into Sales for Salesforce.com users with Integrated Voice, Messaging in Salesforce.com CRM If you are a Salesforce.com user,..
On-Premise CRM Comparison Guide Learn more from this guide about the major players in the CRM market so you can quickly and easily compare..	Social Networking Accelerator for Microsoft Dynamics CRM 4.0 Check out this demo by Barry Givens, Senior Product Manager for Microsoft..
Sales and Marketing: The New Power Couple – a Peppers & Rogers White Paper This white paper will review the obstacles to making business..	Is SaaS CRM Right for Your Business? Learn how Hosted CRM can become your #1 sales and marketing tool...
Bringing Your Scientific Instruments and Medical Devices to Life Learn why product manufacturers are exploiting 3D Interactive Technology..	Success in the New Economic Reality Discover what your best-run business needs to do to become a "clear enterprise"...
Hosted CRM Comparison Guide Discover how this easy-to-use guide can help you find the right solution for your organization by comparing..	The Work-at-Home Agent Model for Improved Customer Loyalty Learn the most effective methods for utilizing an at-home agent model to achieve..
Improving Sales Productivity: An Opportunity for Sales and IT Leadership This white paper reveals key factors in sales rep productivity,..	企业信息管理(EIM) 企业如何面对运营环境和数据环境中日渐增加的复杂性？..
Unifying Contact Centers Regardless of Location, Hardware Infrastructure or Agent Count Don't let outdated telephony hardware slow you down...	Reduce Costs and Increase Performance: The SaaS Advantage for Contact Centers Learn how the right SaaS solution makes it possible for..
Microsoft Dynamics CRM - Sports Organizations As ticket sales skyrocket, minor league teams efficiently soars with CRM solution...	Customer Relationship Management: The Winning Strategy in a Challenging Economy As the economic environment continues to fluctuate, many..
Improve Your Customer Relationships Using the 2007 Office System Explore how Microsoft software can help you develop more profitable..	Microsoft Dynamics CRM Online FREE 30-day Trial SEE THE POWER OF MICROSOFT DYNAMICS CRM FOR YOURSELF. GET THE FREE 30-DAY TRIAL...
Adopting Sales Force Automation Solution Tip Sheet Eliminate the worries of purchasing a CRM/SFA solution because of low utilization rates..	Hosted CRM System Comparison Guide Discover how this easy-to-use guide helps you compare features and costs of the major hosted CRM..
Sales Force Automation Comparison Guide Learn how to find the Sales Force Automation solution that fits best with your business...	Review the Top Five Leading Sales Force Automation Players Save time, simplify complexity and map your search for Sales Force Automation..
The Art of the Start - The Time-Tested, Battle-Hardened Guide for Anyone Starting Anything - Free Book Summary Know in ten minutes what..	Customer Experience Management: Engaging Loyal Customers To Evangelize Your Brand Find out how you can achieve Best-in-Class results. Access..
Automating the Acquisition Process with Enterprise Level CRM Moving beyond tracking contacts and leads, tasks and activities...	Leicester City Football Club Video Case Study Learn how a UK-based sports organization is using the flexibility of Microsoft Dynamics CRM to..
Developing a High Performance Sales Team with Microsoft Dynamics CRM 4.0 – Free Webcast Register for this webcast to find out how you can..	Sales Training: Translating Tribal Selling Knowledge into Bottom-Line Productivity Find out how you can achieve Best-in-Class results...
Next Generation Web Content Management: A Comprehensive Assessment of Current Challenges & The Future of WCM Find out how you can achieve..	The 21st Century Retail Supply Chain: Three Key Imperatives for Retailers Find out how you can achieve Best-in-Class results. Access Your..
Social Media Marketing: 12 Essential Tips for Success Learn how to effectively engage customer communities with a new, social marketing mix...	The ROI on Social Media Monitoring: Why It Pays to Listen to Online Conversation Find out how you can achieve Best-in-Class results. Access..
Attracting Leads with White Papers Learn to generate sustaining, long-term sales with white papers. FREE chapter from bestselling new book...	Power Principles – Free eBook Sales guru Jeb Blount gives you the 5 principles that virtually guarantee success in sales...
La Business Intelligence pour tous: imaginez les possibilités Toutes les entreprises recherchent des moyens pour transformer plus..	8 Surefire Strategies for Monetizing Your B2B Website Discover how to maximize your revenue potential by utilizing the traffic you already..
Tips for Choosing B2B Lead Generation Vendors for White Paper and Content Distribution Gain valuable information on what to look for when..	Demo Video for Salesforce.com users from Ribbit - Voted Best Mobile App of 2008 See how streamlining your mobile phone, CRM, and email with..
A Marketer's Quick Reference Guide for Content Distribution and Marketing Programs Explore quick tips and best practices that will help you..	Select & Connect: Strategies for Targeted Acquisition and Retention Learn more about the marketing disconnect to uncover the challenges,..
Inspire Newsletter: Monthly Blog Series for Savvy B2B Marketers Delivers compelling topics from best practices to industry trends, authored..	Optimisez les ventes par une prise de décision rapide et efficace Bien voir vos clients et vos concurrents permet de bien les comprendre..
Customers Connect with Network and Telecom Products Like Never Before Discover how Marketers use 3D Interactive Product Demonstrations to..	Fishing for Leads with White Papers: Where to Drop Your White Paper Line Discover some effective ways to leverage your white papers to..
Im Wettbewerb um den Kunden zählt jede Information Mit einem am Markt einzigartigen Anwendungsportfolio knüpft SAP CRM 7.0 eine..	Come ottimizzare gli investimenti in vendite e marketing Nell'attuale mercato, le energie e le attenzioni delle aziende sono concentrate sul..
Delivering Revenue Through Thought Leadership It's amazing how much credibility is generated by a book, both for the author and for the..	SureCast™ for Salesforce® Forecasting and Opportunity Management Application using Monte Carlo Simulation!..
How to Boost Your Company's Sales with Marketing This step-by-step guide will help you create a successful business-to-business "marketing..	Developing and Strengthening Profitable Customer Relationships with Microsoft Dynamics® CRM Learn how Microsoft Dynamics(TM) CRM..
Increase Sales Productivity by Creating a Connected and Collaborative Sales Force – Free Webcast Find out how you can get the sales..	Transforming Customer Service into a Strategic Asset – Free Webcast Discover how Microsoft Dynamics CRM can help you transform customer..
Forecasting and Opportunity Management for Salesforce® using Monte Carlo Simulation and Statistical Analysis SureCast is a forecast..	42 Rules of Cold Calling Executives Understand the dynamics of a cold call and how you can manage those to get results...
Marketing Campaign Development - What Marketing Executives Need to Know About Architecting Global Integrated Marketing Campaigns Learn how..	Optimizing the Performance of Web Applications: Directions for Improvement Find out how you can achieve Best-in-Class results. Access Your..
Lead Generation Tactics: A Recipe for Success Learn tips and techniques about proven B2B sales lead generation, written by a leading B2B..	Offshoring Secrets: Building and Running a Successful India Operation Understand the issues faced by managers in India, and their..
Unified Communications: Gaining a Competitive Advantage While on the Move Find out how you can achieve Best-in-Class results. Access Your..	B2B Sales Lead Success Checklist Turn B2B leads into sales! Is your company doing all the right things to make this happen?..
I'm on LinkedIn--Now What??? Get the most out of this popular business networking site by understanding LinkedIn and why you should use it...	Case Study: Pay Per Click Success Story Pay Per Click campaign not performing? Learn how a non-profit healthcare organization optimized..
Twitter Means Business – How Microblogging Can Help or Hurt Your Company In this ebook excerpt, learn what Twitter is, how your company..	The Google Story - Free Book Summary Know in ten minutes what takes others hours to learn, and keep up with the latest trends in the..
Choosing the Best Enterprise CRM for Complex Organizations Learn how to easily manage and prosper from your large customer database by..